Ten times better than legacy funeral software
Raindrop exists to help grieving families, burnt-out funeral directors, and overworked doctors achieve the same goal: getting a death certificate into the right hands as quickly and gently as possible — and streamlining every other piece of the funeral home around that flow. The other platforms make you log in to five tools and wait on a fax. Raindrop is one quiet workspace, end to end.
Every detail — intake, services, vital records, family — kept beside one name, not scattered across systems.
Charges, payments, insurance assignments, and statements all post to the decedent's ledger automatically.
A quiet assistant that learns each family's faith, language, and traditions — and surfaces them at the right moment.
When the next Marino or Chen walks in, you already know the household, the priest, the cemetery, the recipe for the gathering.
The certifying physician completes cause of death and signature in one secure step — clerk and funeral home are notified instantly.
Death certificates route to the right town clerk the moment they're signed. Status visible to every party in real time.
The handoff
The certifying physician opens Raindrop from the bedside or office, completes the cause-of-death panel, and signs. The town or city clerk receives the signed record instantly. The funeral director sees it land on the case. No faxes. No couriers. No families waiting on a piece of paper to grieve.
Everything in one place
Raindrop streamlines the deceased, the death certificate, and every piece of work that orbits them — so directors can stop juggling tabs, paper, and group texts, and start going home on time.
Track every step of the death certificate — request, signature, clerk filing, retrieval — and who's holding the next move.
Charges, payments, statements, and insurance assignments live on the decedent — not a separate ledger system.
Service notes and a chain-of-custody log for personal belongings, kept together on the case file.
Capture pre-need arrangements, link them to family members, and surface them automatically when the time comes.
Households stay connected across generations so the next Marino or Chen is recognized on the first call.
Stand up small support circles for families, with gentle invitations and a private space to gather.
Sympathy messages, birthday and anniversary check-ins for grieving families — sent at the right moment, in your voice.
Log every arrangement that arrived, when it came, and who sent it — so thank-you notes are accurate and on time.
Hours, on-call rotations, vacation, and time-off requests for funeral home staff in one place.
Workload signals, breather reminders, and a private check-in for funeral directors. Burnout is the enemy of good service.
Plan and host pre-need planning events — invites, RSVPs, and follow-up — without leaving the system.
A living directory of local hospices and clergy across faith traditions, ready to bring into a case in seconds.
Collaborative drafts, prompts, and a shared library of phrasing so no family is left with a blank page.
Order cremated-remains shipping boxes from the post office directly from the case.
Search and order urns, caskets, and prep-room supplies from one base catalogue, priced for your home.
Certificates route to the correct registrar and state EDRS — no faxes, no couriers, no waiting families.
Certifying doctors complete cause of death from any device — clerk and home are notified instantly.
Every feature traces back to one mission: get the certificate done, hold the family well, send your staff home whole.
Raindrop vs. other platforms
Legacy platforms were built when faxes were modern. They charge per case, hide features behind tiers, and still leave directors stitching together accounting, certificates, and family communication by hand. Raindrop holds the whole funeral home in one quiet workspace.
Switching from another platform? We migrate your active cases, family records, and accounting at no charge during onboarding.
Pricing
Unlimited cases, every portal, the AI assistant, and the doctor → clerk → home handoff — all included.
Monthly
Billed monthly. Cancel anytime.
Annual
Save $598Billed once a year. ~$168 / month equivalent.